New – ToolBox’s new quoting experience has launched!

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Introducing the ToolBox AI assistant – a truly helpful chatbot for instant support within ToolBox!

We’re excited to announce the launch of our innovative AI Chat Assistant, designed to transform customer support within ToolBox, our leading laser cutting quoting software.

Thanks to recent advancements in Large Language Models (LLMs) like OpenAI’s GPT-4, we’re able to provide a chatbot experience unlike anything before. Previous chatbots often lacked context and struggled with understanding questions. With GPT-4, our ToolBox AI assistant overcomes these challenges, bringing you on-demand support answers and general knowledge information within the context of laser cutting.

Key features of the ToolBox AI Assistant

  1. Real-time access to support articles: The AI chat assistant quickly provides accurate information from our support articles.
  2. User-friendly interface: Type your query in the chat window within ToolBox for instant support.
  3. Constantly evolving: Our AI Chat Assistant learns and improves over time, offering increasingly efficient support. Give it a thumb up or a thumbs down if the answer isn’t what you were expecting, and that information will be used to improve future conversation.
  4. Available 24/7: The AI Chat Assistant is always available, ensuring help when you need it.
  5. Context of laser cutting in general: the ToolBox AI can answer questions with a general understanding of laser cutting.

ToolBox AI assistant in action

Accessing the ToolBox AI Assistant

Log in or create a ToolBox account, find the help button in the lower right-hand corner, and click to open the chat window. Enter your question for instant assistance.

We believe our AI Chat Assistant will significantly enhance your ToolBox experience, and we can’t wait for your feedback. For any questions, reach out to our support team at

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